At 918ki, your privacy is not merely a legal obligation — it is a responsibility we take seriously. This document clearly explains how we collect, use, store, and protect the personal data of every user on our platform.
918ki uses 256-bit SSL encryption to protect all your personal data and financial transactions on our platform.
918ki ("we", "our platform") is fully committed to protecting the privacy of every individual who uses our services. This Privacy Policy outlines our practices for handling users' personal information — including how it is collected, the purposes for which it is used, and the rights you hold as a user.
This policy applies to all users of the 918ki platform — including website visitors, registered players, and anyone who interacts with our services through the official website, mobile app, or any other official 918ki channel. By using our platform, you agree to the terms set out in this Privacy Policy.
We comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards. If you disagree with any part of this policy, please discontinue use of the 918ki platform and contact us to discuss available options.
918ki collects only the information genuinely required to provide our players with a safe, fair, and quality service. The following are the types of data we collect:
| Data Categories | Example Information | Primary Purpose |
|---|---|---|
| Identity Information | Full name, identity card number, date of birth | Identity verification (KYC), fraud prevention |
| Contact Information | Email address, phone number, residential address | Account communications, transaction notifications |
| Financial Information | Bank account number, bank name, e-wallet details | Deposit and withdrawal processing |
| Usage Data | Game records, betting history, login logs | Account security, service analytics |
| Technical Data | IP address, device type, web browser, cookies | Security, platform optimisation |
| Communication | Support tickets, live chat records | Issue resolution, service improvement |
We do not collect sensitive information such as biometric data, health information, or religious beliefs unless specifically required by applicable law. All data collection is carried out transparently — you will be informed when information is requested and why it is needed.
The data we collect is used responsibly and only for legitimate purposes. The following are the primary reasons we process your personal data:
The security of your personal data is an absolute priority for 918ki. We continuously invest in security infrastructure to ensure your data remains protected at all times.
The technical and organisational security measures we implement include:
Data retention period: 918ki retains your personal data for as long as necessary to fulfil the purposes for which it was collected and to meet legal obligations. Financial transaction data is retained for a minimum of seven (7) years in accordance with Malaysia's AML legal requirements. When data is no longer needed, it will be securely deleted or disposed of.
918ki does not sell, rent, or trade your personal data to any third party for their own marketing purposes. This is a core commitment that will not change.
However, in certain situations, we may share your information with the following parties, and only to the extent necessary:
All third parties working with 918ki are bound by strict confidentiality agreements and are required to uphold data protection standards equivalent to our own policy. We ensure that any data transferred to them is safeguarded by appropriate protective mechanisms.
918ki uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage your cookie settings through your web browser at any time. Please note, however, that disabling certain cookies may affect the functionality or your experience on the 918ki platform. Information collected through cookies is not sold to third parties for advertising purposes.
Under Malaysia's PDPA and our own policies, you have the following rights regarding the personal data we hold. We respect and facilitate the exercise of these rights:
You have the right to request a copy of the personal data we hold about you. Such requests will be processed within 14 business days.
If any of your data is inaccurate or outdated, you may request a correction through your account settings or our customer support team.
You may request the deletion of your personal data, subject to mandatory legal retention requirements.
In certain circumstances, you may request that we restrict how we process your data while any issue is being resolved.
You may request your data in a structured, machine-readable format for transfer to another platform where applicable.
You may object to the processing of your data for certain purposes, including direct marketing, and we will honour that objection.
918ki is a responsible gaming platform exclusively dedicated to individuals aged 18 years and above. We do not intentionally collect, process, or store any personal data from individuals under the age of 18.
All registration applicants are required to verify their age during the account registration process, and our KYC process is specifically designed to detect and block underage registrations. If we find that a minor's data has been collected inadvertently, we will immediately delete that data and close the account in question.
Parents or guardians who become aware that their child may have provided personal information to 918ki without their knowledge are requested to contact us immediately at [email protected].
918ki reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or technological improvements. The date of the most recent update will always be displayed at the top of this document.
For amendments deemed material — meaning those that significantly change how we use your personal data — we will notify you via your registered email or an in-platform notification at least 14 days before the changes take effect. Continued use of the 918ki platform after the effective date of any amendment constitutes acceptance of the updated terms.
We encourage you to review this page regularly to stay informed about how we protect your privacy. Previous versions of this Privacy Policy are available for reference upon request through customer support.
If you have any questions, concerns, or requests relating to this Privacy Policy or how we handle your personal data, our team is ready to assist:
More than mere legal compliance — personal data protection is a core value that shapes how we build and operate the 918ki platform.
Every bit of data moving between your device and 918ki servers is protected by 256-bit SSL encryption — the same technology used by financial institutions and governments worldwide.
Our identity verification process is designed to protect you, not merely as a formality. Documents you submit are encrypted, stored securely, and accessed only by authorised personnel.
918ki has never and will never sell your personal data to advertisers, data brokers, or any third party for commercial gain. Your data belongs to you.
918ki operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a Malaysian user are always legally protected.
Our automated security system operates around the clock — detecting unauthorised access attempts, unusual activity, and security threats before they can affect your account.
Through your 918ki account settings, you can manage your privacy preferences, update personal data, and submit data-related requests at any time.
Register your 918ki account today and enjoy over 500 top games with the assurance that your personal data is always protected and respected.